Customer Reviews

What Our Customers Say

We're an independent drum shop, and our reputation is everything to us. We don't have a big marketing budget or a national chain behind us - we rely on word of mouth, genuine service, and the trust of the drumming community. That's why customer reviews mean so much to us, and why we're proud to share them here.

The reviews below are from real customers - drummers, teachers, parents, and musicians who've shopped with us online or visited us in Horncastle. We haven't cherry-picked the perfect ones; we've just let our customers speak for themselves.


Our Reviews

⭐⭐⭐⭐⭐  Big thanks to the Guys at Into music for doing me a great PX deal for my new Ludwig Kit.
It was so nice to deal with a company where the staff are friendly and helpfull and they got back to me without chasing or waiting all day for a reply.
Will definitely shop there again for my drummy bits. 🥁

- Kevin Robey

⭐⭐⭐⭐⭐   After doing every imaginable job in the music industry for almost 40 years I think I know a good drum shop when I see one and this is one of the best I've ever come across. From start to finish a quick and seamless transaction and look forward to seeing these guys go from strength to strength.

- Michael Fox

⭐⭐⭐⭐⭐   Bought several bits over the past couple of years, both online and in store. As always, excellent, personal level of service from Jake and the team even during busier moments where the shop floor has several customers requiring attention. S-tier coffee, whilst shopping amongst a haven of drums - strongly recommend getting over to the shop in person for a proper experience. Nothing like buying a drum in-person.

- Adam Canham


Leave Us a Review

Have you shopped with us? We'd love to hear from you. Honest reviews from real customers help other drummers make confident decisions - and they help a small independent business like ours grow.

It only takes a minute and it makes a real difference to us. You can leave a review on:

  • Google - search for Into Music Store and click "Write a review". Google reviews are seen by thousands of people searching for drum shops near them.
  • Trustpilot - leave a review on our Trustpilot page.

Whether you bought a pair of sticks or a full drum kit, whether you visited us in store or ordered online - we'd genuinely love to hear about your experience.


Why Trust Our Reviews?

We know that online reviews can sometimes feel hard to trust. Here's why we think ours are worth reading:

  • We don't incentivise reviews - we never offer discounts or freebies in exchange for a positive review. Every review is left freely and honestly.
  • We don't remove negative feedback - if something goes wrong, we'd rather know about it and fix it than pretend it didn't happen. Our reviews reflect the real experience of shopping with us.
  • We're a real shop with real people - you can visit us in Horncastle, speak to Jake, Olly, or Joe in person, and see the stock for yourself. We're not a faceless warehouse operation.
  • We've been trading since 2016 - our track record speaks for itself. Hundreds of customers across the UK and beyond have trusted us with their drum purchases.

Get in Touch

If you have a question before you buy, or if something wasn't right with your order, please get in touch before leaving a review - we'd love the chance to put it right. Email us at info@intomusicstore.com and we'll get back to you as quickly as we can.