Privacy Policy
Last updated: May 2026
Into Music Store (trading as Jake Harris, Main Road, Horncastle, Lincolnshire, LN9 5JU) is committed to protecting your personal data. This policy explains what data we collect, why we collect it, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
Who We Are
The data controller is Jake Harris trading as Into Music Store. You can contact our Data Protection Officer at: info@intomusicstore.com or by post at the address above.
What Data We Collect
We may collect and process the following personal data:
- Name, email address, phone number and delivery/billing address when you place an order or contact us
- Payment information (processed securely by our payment providers — we do not store card details)
- Browsing behaviour, pages viewed and products purchased via cookies and analytics tools
- Communications you send to us (email, contact form, in-store)
Why We Collect It & Our Lawful Basis
| Purpose | Lawful Basis |
|---|---|
| Processing your order and managing your account | Contract |
| Sending order confirmations and service updates | Contract |
| Sending marketing emails (with your consent) | Consent |
| Improving our website and understanding customer behaviour | Legitimate interests |
| Complying with legal obligations (e.g. tax records) | Legal obligation |
Who We Share Your Data With
We do not sell or rent your data. We may share it with trusted third-party service providers who process data on our behalf, including:
- Shopify Inc. — our e-commerce platform (data may be processed outside the UK; Shopify is certified under appropriate transfer mechanisms)
- Payment processors (e.g. Shopify Payments, PayItMonthly) — for secure transaction processing
- Email marketing providers — for sending newsletters and promotional emails (only where you have consented)
- Courier and delivery partners — to fulfil your order
All third parties are required to handle your data securely and in accordance with UK data protection law.
Cookies
Our website uses cookies to collect information about browsing and purchasing behaviour. This includes pages viewed, products purchased and your journey through our site. You can manage your cookie preferences at any time via your browser settings. For full details, please see our Cookie Policy.
How Long We Keep Your Data
- Order and transaction records: 7 years (HMRC legal requirement)
- Marketing consent records: until you withdraw consent
- General enquiry data: 2 years from last contact
- Website analytics data: as per our analytics provider's retention settings
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Erase your data ("right to be forgotten") where applicable
- Restrict or object to processing
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time (this does not affect the lawfulness of prior processing)
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113
To exercise any of these rights, contact us at info@intomusicstore.com. We will respond within 30 days.
Data Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. All data transmitted via our website is encrypted using SSL. However, no internet transmission is entirely secure and any transmission is at your own risk.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.