great quality case just has some age related marks
At Into Music, we’re committed to getting your order to you quickly, safely, and reliably. Please find our shipping details below.
Order Processing
Orders are typically processed within 24–48 hours of being placed (Monday–Friday).
- Orders placed before 1pm on a working day are eligible for next working day dispatch.
- Orders placed after 1pm or over the weekend will be processed and shipped on the next working day (usually Monday).
- Custom, special-order, or items in stock with suppliers may take longer to process. If you're unsure, we recommend getting in touch with us for an estimated timeframe before placing your order.
Delivery Options
We offer a range of delivery services to suit your needs:
- Standard Delivery – Please allow 2–3 working days for dispatch, plus delivery time.
- Next Day Delivery – Available on orders placed before 1pm (Monday–Friday).
Shipping Carriers
We ship all orders using trusted delivery partners, including Royal Mail and DHL, depending on the size, weight, and destination of your order.
Packaging
All items are carefully packed to ensure they arrive in perfect condition. Fragile or high-value items are given extra protection using appropriate packaging materials.
Shipping Rates
Shipping costs are calculated based on the size, weight, and destination of your order. You’ll see the exact shipping cost at checkout before completing your purchase.
Order Tracking
Once your order has been dispatched, you’ll receive a confirmation email with your tracking number and carrier details, so you can follow your delivery every step of the way.
International Shipping
We’re happy to ship worldwide. Please note:
- Delivery times and shipping costs vary by destination.
- Customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.
If you need help with your order or have any questions about shipping, feel free to get in touch with the Into Music team - we’re always happy to help.
